Shipping Policy
Welcome to Gym and Beyond’s Shipping Policy page! We understand that shipping is a crucial aspect of your online shopping experience. Below, you will find information about our shipping practices, including free and discounted shipping options, how to place international orders, our carrier partners, and our policies on returns and refunds. Our goal is to ensure that your shopping journey with us is smooth, from the moment you place your order to the moment it arrives at your doorstep.
Free & Discounted Shipping
At Gym and Beyond, we are delighted to offer free shipping across the contiguous United States on all orders over $50. For our customers in Alaska and Hawaii, we provide discounted shipping rates to ensure that everyone can enjoy our products without worrying about high shipping costs.
International Orders
Currently, our online store does not support the placement of international orders directly through our website. However, we value our global customer base and are committed to serving you. If you are located outside of the United States and its territories and wish to place an order, please contact us at info@gymandbeyond.com. Our team will work with you to provide a custom shipping quote at a competitive, and potentially discounted, price.
Carriers, Shipping Zones, and Delivery Times
To ensure we are offering the most competitive shipping price for our customers, we deliver using USPS, UPS, and FedEx. While we strive to ship all orders out within 24 hours, please note that shipping times may vary and cannot be guaranteed, as they are dependent on the carriers.
Our standard delivery option offers a 2-7 day delivery window, with specific times varying based on your geographical location relative to our dispatch center in New York. To help you better understand the expected delivery time for your order, we provide a detailed map of shipping zones on our website.
To help you better understand the expected delivery time for your order, we provide a detailed map of shipping zones on our website.
Being closest to New York, customers in Zone 1 can expect their packages to arrive within approximately 2-3 days. For customers further away, in zone 6, delivery times are typically between 4-7 days.
Our Shipping Center in Islip, NY
We understand that sometimes you need your items faster, and we’re excited to announce that we are actively working on adding a 2-3 day priority shipping option to serve you better.
Returns and Refunds
If you wish to return an item, please reach out to our customer service team for assistance. Depending on your location, you may qualify for free return shipping. To be eligible for a refund, items must be unused and in their original packaging. Refunds, excluding shipping costs, will be processed within 5-10 business days from the date we receive the returned goods.
Damaged or Defective Items
In the unfortunate event that you receive a damaged or defective item, please contact our customer support immediately. We are committed to ensuring your satisfaction and will work with you to resolve the issue promptly.
Policy Updates
Please note that Gym and Beyond reserves the right to update or modify this Shipping Policy at any time without prior notice.
Getting in Touch
For any inquiries or further assistance, please do not hesitate to contact us at info@gymandbeyond.com. Alternatively, feel free to submit your inquiries via the form below. Our team is here to ensure a smooth and enjoyable shopping experience from start to finish.
